Contact Us

Ask Us Anything - GOKO Support

Need specs, pricing, custom options, or online help? GOKO is here for you.

How to Contact Us

To ensure the most accurate support, please include details about your application and operating conditions.

  1. 1. Use the Contact Form

    Click the "Contact Form" button to open the form in a new window.

    Contact Form

    *Privacy Policy (GOKO Imaging Devices)

    Our contact form is hosted via Google Forms, and your information will be securely transmitted using SSL encryption.

    If you experience any issues with the form, please contact us directly via email:  webcontact1 [at] gokocamera [dot] com

  2. 2. Book an Online Consultation

    Choose a convenient time from our calendar ー your online meeting URL will be issued automatically.

    *Please note that our online support is provided from our headquarters in Japan, and available time slots may be limited due to time zone differences.

    *If an English-speaking member is not available at your selected time, we may contact you to reschedule.

    *Please note that inquiries for sales or solicitation purposes are strictly prohibited.

    Book an Online Consultation

    *Learn more about how to book a consultation.

Examples of Common Inquiries

Visit our Showroom

You're welcome to visit our showroom. Explore our full lineup of current products and try observing your own sample on-site. We also display historically significant devices, including our vintage 8mm film editors and compact cameras.

View our Showroom

Customization Requests

GOKO offers custom solutions starting from just one unit. Our experienced engineers work closely with each client to deliver precision solutions tailored to specific needs. Feel free to reach out for a personalized consultation.

View Customization Examples

Commissioned Image Analysis

GOKO provides paid analysis services for images and videos, including flow velocity and skin texture. We specialize in complex biological imagingーlike full-body capillaries, skin, and scalpーstarting from a single image.

View Image Analysis Examples

For Customers Considering a Purchase

Please read Before You Buy for important information on how to order, payment methods, and other essential details.
It will help ensure a smooth and confident purchasing experience.

Discover GOKO